How can I track my order?

Tracking ID & Shipping information will be provided right after the order is dispatched. For further clarification on Tracking & Delivery support, you can chat with us through WhatsApp by Clicking Here or you can also contact us at 9566255570. 

For any customer related support where do I contact?

Sparrowbazaar is always there to support its user and customer. For any kind of support, you can chat with us through WhatsApp by Clicking Here or you can also contact us at 9566255570.

What time I place order?

We are open 24/7 to receive your order. Your order will be accepted successfully in our advanced & secured system and we will follow up it very soon. Avail Instant 10% DISCOUNT for all prepaid orders (Prepaid Orders have High-Shipping Priority (HSP) which results in Faster Delivery (1-3 business days – within India)).

What about Shipping charges or hidden costs?

Shipping Charges

  • For all the purchases flat shipping cost is Rs 60/- only
  • For cash on Delivery is available for all orders above Rs 300/-
  • Free Shipping is available for all orders above 400/-
How do I know order confirmation?

Once we get your payment successfully, We will send you an order confirmation email instantly & shall Verify & Dispatch your order by contacting you shortly (Please hesitate to chat with us through WhatsApp by Clicking Here or you can also contact us at 9566255570 If you have any order confirmation queries.)

How long will it take to deliver my order?

We generally take 3 to 5 business days to reach your doorstep if you are from India (Prepaid Orders have High-Shipping Priority (HSP) which results in Faster Delivery (1-3 business days – within India)), 7 – 15 business days if you are out of India. An online Tracking ID will be shared with you as soon as your order is dispatched. So that, You can track your order whenever you want.

Can I pay by Credit Card / Debit Card / Net banking / Cheque / DD?

Sparrowbazaar has various options in payment methods. We accept various Credit Cards, Net Banking and Debit Cards. PayPal is only for international customers who are outside India. You can even transfer the order amount wirelessly as well.

How can I cancel my order?

In case we receive a cancellation notice from you at the earliest of placing the order and the order has not been processed by us, we will be more than happy to cancel the order and refund the entire amount to you. Shipping Fee will be deducted for orders that have already been processed and shipped out by us.
If your payment made via credit card, debit card, or net banking, you will receive the refund amount within 7-10 business days from the cancellation date and credit back to your bank account.

I was given a coupon when you cancelled my last order. How can I use it?

To use your coupon, you will have to continue shopping with us on the website. In case, you don’t have access to the website currently, don’t worry, your coupons are safe with us. Whenever you reach us in future, you will be able to use the coupon (unless it has expired)

Order cancelled due to product Out of stock/Change in price?

We make every attempt to deliver exactly what is featured on the site, however on certain occasions, the product tends to get out of stock or there is a change in price. In such cases the order may be cancelled. In such cases shall process complete refund of prepaid orders.

How do I make Purchase with a Gift Voucher?

1. Add the items to your Shopping Cart.
2. A Shopping Cart pop up will open that will showcase products/items that you have selected to buy.
3. Enter your Coupon code to check the amount you can save.
4. Apply your coupon code during checkout process and click on Redeem to get your discount.
5. Pay remaining amount through your card or net banking.

Does a Gift Coupon expire?

Yes, every Gift Coupon issued has a validity period beyond which it cannot be redeemed under any case. We always mention the validity of a Gift Coupon during e-mail communications.

Is there a limit on how many Gift Coupons I can use on a single order?

In case of promotional Gift Coupon you are not allowed to use more than one Gift Coupon but in case of non-promotional Gift Coupon you can merge the Gift Coupons through My Gift Coupon section

What Terms & Conditions apply to Gift Coupons?

Please find below the Terms & conditions which apply to Gift Coupons:
• A promotional GC (Gift Coupon) cannot be merged with another promotional GC, also it cannot be merged with non promotionalGC . Similarly, non promotional GC can only be merged with a non promotional GC.
• We do not process refund of promotional GC’s offered to a customer through various Banks or under any promotional scheme running on our website.
• We do not extend the validity of any Gift Coupon (be it promotional or non promotional) under any circumstances. All the GC related communication goes to the customer’s registered email id with validity information.