FAQ

Tracking ID & Shipping information will be provided right after the order is dispatched. For further clarification on Tracking & Delivery support, you can chat with us through WhatsApp or you can also contact us at 9566255570/HELPCENTER

Sparrowbazaar is always there to support its user and customer. For any kind of support, you can chat with us through WhatsApp or you can also contact us at 9566255570/ HELPCENTER

We are open 24/7 to receive your order. Your order will be accepted successfully in our advanced & secured system and we will follow up it very soon.

Regular Orders - Your Order will be delivered by 1-3 business days – within India, Pl. check with your pin code delivery.

Prepaid Orders - All prepaid Orders have High-Shipping Priority (HSP) which results in Faster Delivery. Avail Instant 10% DISCOUNT for all prepaid orders.

Express Chennai - Order placed before 10am will be delivered on next day.

● All orders before 10am will be dispatched immediately.

● You can rightfully blame a lot of things on traffic, including late deliveries. With more people on the road, plus construction, roadblocks and accidents.

● Weather -Safety is naturally a priority for all couriers, so when bad weather and road closures strike, delivery delays are inevitable.

● Failed Delivery Attempts - Sometimes, the customers are to blame for delayed deliveries. Drivers have a very short amount of time to wait for a response, or else they risk delaying other packages.

● Lost packages - Damaged or accidentally removed shipping labels, misplacements, and more can contribute to packages becoming lost.

● Technology issue - As much as technology can help keep packages on track, it can also cause problems.

● An online Tracking ID will be shared with you as soon as your order is dispatched. So that, You can track your order whenever you want.

Shipping Charges For all the purchases flat shipping cost is Rs.60/- only For cash on Delivery is available for all orders above Rs.300/- Free Shipping is available for all orders above 400/-

Once we get your order successfully, we will send you an order confirmation email instantly & shall Verify & Dispatch your order by contacting you shortly (Please Don’t hesitate to chat with us through WhatsApp by Clicking Here or you can also contact us at 9566255570 If you have any order confirmation queries.)

Once we get your order successfully, we will send you an order confirmation email instantly & shall Verify & Dispatch your order by contacting you shortly (Please Don’t hesitate to chat with us through WhatsApp by Clicking Here or you can also contact us at 9566255570 If you have any order confirmation queries.)

Sparrow bazaar has various options in payment methods. We accept various Credit Cards, Net Banking and Debit Cards. PayPal is only for international customers who are outside India. You can even transfer the order amount wirelessly as well.

In case we receive a cancellation notice from you at the earliest of placing the order and the order has not been processed by us, we will be more than happy to cancel the order and refund the entire amount to you. Shipping Fee will be deducted for orders that have already been processed and shipped out by us. If your payment made via credit card, debit card, or net banking, you will receive the refund amount within 7-10 business days from the cancellation date and credit back to your bank account.

To use your coupon, you will have to continue shopping with us on the website. In case, you don’t have access to the website currently, don’t worry, your coupons are safe with us. Whenever you reach us in future, you will be able to use the coupon (unless it has expired)

We make every attempt to deliver exactly what is featured on the site, however on certain occasions, the product tends to get out of stock or there is a change in price. In such cases the order may be cancelled. In such cases sparrowbazaar.com shall process complete refund of prepaid orders.

1. Add the items to your Shopping Cart. 2. A Shopping Cart pop up will open that will showcase products/items that you have selected to buy. 3. Enter your Coupon code to check the amount you can save. 4. Apply your coupon code during checkout process and click on Redeem to get your discount. 5. Pay remaining amount through your card or net banking.Yes, every Gift Coupon issued has a validity period beyond which it cannot be redeemed under any case. We always mention the validity of a Gift Coupon during e-mail communications.

Please find below the Terms & conditions which apply to Gift Coupons: • A promotional GC (Gift Coupon) cannot be merged with another promotional GC, also it cannot be merged with non-promotional . Similarly, non-promotional GC can only be merged with a non-promotional GC. • We do not process refund of promotional GC’s offered to a customer through various Banks or under any promotional scheme running on our website. • We do not extend the validity of any Gift Coupon (be it promotional or non-promotional) under any circumstances. All the GC related communication goes to the customer’s registered email id with validity information.

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