Refund/Cancelation Policy

REFUND POLICY

At Sparrowbazaar, we believe that customer satisfaction is key. Therefore, we stand behind all products bought at our site. Sparrowbazaar strives to give a hassle-free purchase experience to our customers.

If you receive a product that is not as per the specifications ordered by you

i.e.,

Wrong size

Wrong colour

Wrong quantity

Defective

Damaged or Missing

You are completely protected. Sparrowbazaar offers 10 days Refund guarantee for such cases.

1. Refund upon Bank Transfer

        In case of the product not meeting your requirements or expectations and want to return it, if it does not involve any mistakes on our side, you should raise a return request within 2 days of the order

delivery. Upon receipt of the order back to us, after the product has been received at our warehouse and has passed a quality check (Kindly pack the return items securely to prevent any loss or damage

during transit), We will issue the refund of the same after deducting the SHIPPING FEE.

2. Refund upon Store Credit

        Store Credit will be issued only by the receipt of the order back to us. After the product has been received at our warehouse and has passed a quality check. We will issue the store coupon code after

deducting the SHIPPING FEE. The coupon validation period will be 30 days from the date of issue, which you can redeem on your next purchase.

We don’t offer a return pick up if our logistics partner doesn’t provide return at your pin code zone (or) the return product value is less than shipping fee (Click here to check AVAILABILITY & SHIPPING

CHARGES). In such case, We advice you to Self-Ship the return shipment by courier and share the waybill with us, the whole product value will be issued as Refund/Store Coupon.

We will also not be able to Issue the Refund if we identify the product is

Used, Worn (or) Altered.

Returned without original packaging and accessories.

Exhibits physical damage to the box or to the product.

Serial Number has tampered/thrown away.

Kindly make sure that your mobile number is valid and reachable. We may need to give a confirmation call for all COD- Cash on Delivery Orders. Also, have someone is available at the shipping address

to pay cash by tendering exact change.

Note: We make sure that all the parcels are perfectly boxed and wrapped with all security measures from our packing unit. Please don’t accept any damaged or torn parcel (Don’t hesitate to take video

proof if you feel suspicious about the parcel), DO NOT accept it and inform us at 9566255570 (11 AM-7 PM) or email us at info@localhost. If the parcel is received such case, it will be your responsibility

for the products.

Shipping Charges

For all the purchases flat shipping cost is Rs 60/- only

For cash on Delivery is available for all orders above Rs 300/-

Free Shipping is available for all orders above 400/-

CANCELLATION POLICY

1. Cancellation by Sparrowbazaar

        While we try to ship out every order that has been successfully placed with Sparrowbazaar, there are some situations in which we may have to cancel orders. Some situations that may result in your order

being cancelled include (but not limited to)

Product no longer available or temporarily out of stock

Limitations on quantities available for purchase

Restrictions on the quantity or number of orders as per terms & conditions

Inaccuracies or errors in product or pricing or promotion information

Problems identified by our credit and fraud avoidance department

Inaccurate or insufficient address

Non-serviceable locations

        At times we may also require additional verification or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to

accept your order. If your order is cancelled after your payment has been done, the charged amount will be refunded to you as soon as we can.

2. Cancellations by the Customer

        In case we receive a cancellation notice from you at the earliest of placing the order and the order has not been processed by us, we will be more than happy to cancel the order and refund the entire

amount to you. Shipping Fee will be deducted for orders that have already been processed and shipped out by us.

If your payment made via credit card, debit card, or net banking, you will receive the refund amount within 7-10 business days from the cancellation date and credit back to your bank account.

 

Our Story


Sparrowbazaar extends a warm welcome to the world where you can pick stunning Jewellery, Bags & Gifts to suit your need. We offer a wide range of products to choose from. We, through the investment of considerable time and money, developed a distinctive system of Unique Gifts & Fashion Jewellery in the brand name of Sparrow Gifts & Sparrow Boutique which currently operated in Chennai, India. To add on our extension Sparrowbazaar was started in India by enterprising Globally, our traditional collections with a keen eye for recognizing the very best of the regional art and crafts. Our trotting collections included, very best of Unique gift, Bags and the finest heritage-inspired Fashion jewellery designs from India and all over the world.

Our collectors had a deep insight into the knowledge of the land from where the art originated. Sparrowbazaar product collections are carefully selected and meet the strictest guidelines for quality.

We are making our best efforts to bring all kinds of Women’s handbags, Cross-body bags, Clutches, Backpacks, Fashion jewellery that includes Earrings, Necklaces, Pendants, Bangles, Bracelets to the people who admire them. Sparrowbazaar strives to give you the ultimate shopping experience again and again.


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